SHIPPING POLICY
View our Terms of Use or our Return and Exchange Policy.
This Shipping Policy was last revised on: March 27th, 2018.
Once your order is posted, OmegaBrite will email you with a tracking number so you can trace your delivery anytime.
Shipping costs are not included in the item price. The shipping and handling costs are charged based on your order, destination, and the shipping method you have selected. The shipping and handling price will be displayed in the checkout process. We do not pay for customs or duties that may be required. These fees are the responsibility of the customer. Due to different circumstances in different countries at different times OmegaBrite reserves the right to use discretion in choosing the courier for your shipment, and cannot guarantee the shipping time. We use An Post registered postal service that includes a tracking number so you can track your item.
Most purchases are shipped from our warehouse to arrive within 5 business days from the date of shipment for addresses within the Republic of Ireland. For an additional charge, we can expedite delivery to most destinations.
Please allow up to 2 business days to process, and pack your order. Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
Order Cancellation And Changes
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at 1800 940 068 and quote your order number.
Order tracking
When your order is shipped from our warehouse, we will send you an email to confirm your shipment – this email will include your tracking number.
Special delivery instructions?
Unfortunately, our carriers do not accept special delivery instructions for orders placed through OmegaBrite at this time.
Shipping carriers
The majority of our packages are shipped by An Post Irish postal service using registered post.
Have more questions or need help?
Email us at updates@omegabrite.com, Contact Us or give us a call at 1.800.383.2030 and we will be happy to assist you!